"Mary is a highly professional technician who takes much pride in her work. She impressed me with her ability to learn the details of our sophisticated and complex hardware and software, especially given her lack of telecommunications experience when she first started with us. Mary works well in a team but also has the ability to take my suggestions and finish a project in a highly competent manner without further direction. As she closes out her work here, I find her to be an excellent and essential component in our operations. I have complete confidence that you will be very pleased with Mary's work and recommend her very highly."